The true leverage of organisational expertise is when:• Every effort by teams is shared, enabled with support and their success celebrated• We celebrate performance by raising the bar & and resetting for better enabling actionsWith Gen Service, we will be:• Connecting to every customer interaction – be it F2F meetings, remote conversations, or emails• Demanding collective attention from stakeholders for customer success• Enabling data-based decisions• Promoting transparency• Building accountability at every level in the organisation• Engaging in collective ownership